NSW Sexual Health Infoline Referral Manual
 

 

Name
Service/Info
Description
Cost/Referral
Link
The Drama Downunder
Information

A website produced by AFAO specifically for gay men and STIs.

Free ino on web.

HIV Assessment Panel
Service

Provides assistance and support to case managers who care for people with HIV, who risk infecting others.
Panel also consists of ADAHPT team leader.

N/A

Legitimate callers only.
Ph: 8382 1810

National HIV, STI and BBV Strategy
Information

Federal government strategies on HIV, STI and Blood Born Virus.

Info

NSW STI campaign
Information

NSW STI and safer sex campaign, contains information on STI, testing and prevention for members of the general public as well as links for GP

Free info on web

The Seahorse Society of NSW
Service

A non government, non-profit self-help organisation for crossdressers and transgender people in New South Wales.
Resources, articles and FAQ on website.

Annual subscription is $50. Also requires an induction interview.

Genital Dermatology
Service

A specialist service provided once a month by Clinic 16. 

Free. Referral letter required.
Appt only.

Clinic 16
Royal North Shore Hospital,
Herbert St
St Leonards
Ph: 9926 7414

The Transcultural Mental Health Centre
Service

A statewide clinical consultation and assessment service that can provide information and consultation to any person of CALD background who experience mental health problems. Facilitates clinical intervention through bilingual mental health clinicians. Service is also available to families and children

Free

Ph: 1800 648 911
(8.30am to 5pm, Mon-Fri)
http://www.dhi.gov.au/tmhc

Vulval Dermatology Clinic
Service

A clinic on the last Friday of the month, specifically for assessment and management of vulval dermatitis, psoriasis, lichen sclerosis, candidiasis and vulval lesions. 

Referral from GP or treating doctor required.
Initial charge $180 + pathology services,
Subsequent charges $ 120 per visit
Medicare rebates apply

Skin and Cancer Foundation Australia
277 Bourke St,
Darlinghurst
Ph: 8 833 3000
(Mon-Fri, 9-5pm)

Pubic Lice
Information

A national government website information resources.

Free info on web

National STI campaign
Information

A website produced by the Australian Government, Dept. of Health and Ageing.

Free info on web.

Prostate: Information
Information

A national government website of health information: Health Insite

Free

Bisexual: Information
Information

A national government website of web resources: Health Insite.

Free Info on web

Youth Accommodation Line
Service

Accommodation Line for youth aged 13-25 who are at risk or experiencing homelessness linking young people, their family’s, workers and friends with options. Lists vacancies for crisis and medium term accommodation in NSW with an option to speak to a homeless youth support worker. 
View all vacancies and accommodation online.


Free

Phone: 1800 424 830 (NSW Rural) or (02) 9318 1531 (vacancy recordings available 24 hours/ 7 days a week)
Phone help available Monday-Friday 11am-6pm
http://www.yaa.com.au

Australian Institute of Health and Welfare (AIHW)
Information

An Australian national agency for health and welfare statistics and information

Information sownloeaded free or cost per hard copy order on wbsite

Hepatitis: Information
Information

An Australian Government website called Health Insite that contains a collection of state and national resources. 

Free

Scabies: Information
Information

A federal government website listing resources related to scabies. 

Free information of web.

Health Care Interpreter Service
Service

A state wide service that provides interpretering services for people with CALD backgrounds and also hearing impairment.

Free for clients accessing public health services, government funded NGO and Health Care Complaints Commission. 

7 days/week,24 hours/day

See NSW Health Policy- appendix 3 and 4 for contact details:
http://www.health.nsw.gov.au/policies/pd/2006/pdf/PD2006_053.pdf

National Relay Service
Service

A national government service that provides telephone interpreting support to the hearing impaired and for those with complex communication needs.
Interpreting includes: Type and listen, speak and read, type and read, speak and listen.

Free

Ph: 133 677 (24 hours/7 days)
Ph: 1800 555 677 for
http://www.relayservice.com.au/

NSW Health Media Unit
Service

A service within NSW Health that manages media enquiries.

Ph: 9391 9121 or page 9962 9890
24 hours, 7 days a week

Sexuality Education and Information Council of the US (SEICUS)
Information

A US website which contains lesson plans for educators (teachers and HCW) on all aspects of sexual health.

Free information on web.

SexualityStudies.net
Information

A website of sexuality references and information for researchers, teachers and students developed by the Australian Research Centre in Sex, Health and Society in collaboration with the International Association for the Study of Sexuality, Culture and Society. 

Free information on web. 

Cervical Screening Clinic: Rockdale
Service

A nurse - run pap smear service for women under 69 years of age, with particular emphasis on CALD.
facilitated by St George Division of General Practice with support from St George Hospital and Community Health Services. 

Free.
Preference to women CALD background who have never had a pap smear or last pap smear was >4 years.

Ph: 02 9585 2044
(Fridays, 9.30am - 4.30pm)
16-18 King St,
Rockdale, NSW
http://www.stgeorgedgp.asn.au/division-programs/uploadedFiles/1220860335792-8876.pdf

Contact Tracing Manual
Information

A health professional resource produced by ASHM.

Free information on web. Hard copies ordered through ASHM. 

PEP Information
Information

A website produced by the Victorian AIDS Council and Gay Mens Health Centre about PEP for gay community members.

Free information on web.

Alcohol and Drug Information Service (ADIS)
Service

A national helpline staffed by counsellors who use a database of public and private, medicated, unmedicated, inpatient and outpatient detoxification and rehabilitation services.
Has prerecorded information on alcohol and drugs.

Costs dependant on service referral and client capacity.
Self referrals preferred. 

Ph: 02 9361 8000 /1800 422 599
24 hours/ 7 days

Self Management And Recovery Training (SMART)
Service

A national volunteer, not for profit service providing group work that helps individuals gain independence from addictive behaviours (substances or activities).
Groups are mixed (in terms of dependencies), gender and culture specific groups are available.
Meetings across NSW listed in website.

Gold coin donation.

SMART Recovery Australia LTD
Ph: 02 9373 5100
Suite 150, 3rd Floor
416-418 Pitt Street
Haymarket, NSW 2000
Phone: 02 9373 5100
http://www.smartrecoveryaustralia.com.au

Health Engine
Information

A privately created Australian website with a GP/sexual health physician search engine.
GPs self subscibe to be listed on site.
Search by gender, language and postcode.

Free info on web

AVERT
Service

A website from an international AIDS charity based in the UK, that describes a variety of HIV prevention initiatives, such as preventing mother to child transmission(PMTCT), Needle and Syringe Programmes (NSP) and safer sex strategies.  Also has HIV/AIDS global statistics. 

Free info on web. 

Sexual Health Information Networking and Education (SHINE)
Information

A website produced by SHINE SA (formerly Family Planning) with various search topics. Choose a topic in the drop down box on left margin “select a topic”. 

Free info on web.

Dental Dams: Information
Information

A webpage about the use of dental dams for protection of sexually transmitted infections produced by the Children, Youth and Womens Health service in South Australia.

Free Information on web.

Syphilis: Information
Information

A federal government website listing resources releated to syphilis

Free information on web. 

Health Direct
Service

A national health line for general health related issues operated by nurses. 

Free

Ph: 1800 022 222 (24 hours/7 days)

Chemical Use in Pregancy (CUPS)
Service

A confidential service based at Royal Womens Hospital/Sydney Children Hospital and the Langton Centre specifically for pregnant women using drugs(illicit).

Free. 

Ph: 9 332 8777 (Langton Centre)
Ph: 93827111 (RHW ask to page “CUPS")
8.30am-5pm Monday to Friday

Think GP
Service

An Australian website specifically for training and educating GP. Link contains active learning module on sexual history taking. 

Free. Registration to log in.

NSW Sexually Transmissible Infections Program Unit (STIPU)
Service and Information

A state government funded unit that provides strategic support in implementing the NSW STI strategy. 
The Unit has a GP Project Manager, PFSHS Project manager and a Social Marketing Project Manager

Free info and resources on website

http://www.stipu.nsw.gov.au
Ph: 9382 7527
9am-5pm M-F
(Barry Edwards, STIPU Manager)

Herpes testing
Information

A website endorsed by the Royal College of Pathologists in Australasian Society of Pathology and the Australasian Society of Clinical Biochemists.

Free info on web

Emergency Contraception
Information

A website produced by Bayer pharmacuetical company and Family Planning Australia.
Information on emergency contraception and also find a pharmacy search engine.

Free information
Postinor will cost $25-$30

Whytest
Information

A website for gay men to access information on STI and and also supports contact tracing through SMS. 

Free Info on web

Let Them Know
Information

A website produced by Melbourne Sexual Health Centre to support heterosexuals with chlamydia to contact trace their partners through communication, email, letters and SMS.

Free on web

Australasian Sexual Health and HIV Nurses Association
Service and Information

A professional association representing and networking HIV and sexual health nurses in Australia.

$50 membership fee applies

Health On the Net Foundation
Information

A not for profit, non government organisation promoting and guiding the deployment of useful and reliable online medical and health information, and its appropriate and efficient use.

Free information

NHMRC clinical trials register
Information

A website enabling searches of clinical trials in Australia and New Zealand

Free info on web

International Collaboration on Gonococci
Information

A website surveilling antimicrobial resistance to Gonorrhoea in global regions. Includes Australian Gonnococcal Surveillance. 

Free information on web

Pap Smear Guidelines
Information

Guidelines produced by the NHMRC for managing assymptomatic women with screen detected abnormalities.

Free info on web.

Secondary School Sex Education
Information

Department of Education and Training website on sexual health education in secondary schools. 

Free info on web. Sexual health resources can also be provided by Health Promotion Officers from AHS.

Not So Straight
Information

A website for young people about sexuality and coming out. Links to online and info on gay and lesbian services.

Free information on web.

Contraception
Information

A website produced my Marie Stopes International

Free information on web. Referral consult to Marie Stopes will have fee’s charged.

Sydney Sexual Health Centre pamphlets
Information

Resources on website from Sydney Sexual Health Centre on sex work, STIs and emergency contraception.
External orders can be made to Health Promotion Manager.

Free on web. 

Australian Injecting and Illicit Drug League (AIVL)
Information

A national peak organisation representing state and territory drug user organisations and issues of national significance to illict drug users

Free info

Ph:02 6279 1600
GPO Box 1552,
Canberra, ACT 2601

http://www.aivl.org.au/

Australian Federation of AIDS Organisations (AFAO)
Information

Australia’ s peak NGO representing community based response to HIV/AIDS. AFAOs work includes education, advocacy, policy and international development. Produces HIV Australia magazine.Support by the Commonwealth Dept of Health and Ageing. AFAOs members are AIDS Councils in each state, national association of people with HIV/AIDS, Australian Injecting and Illicit Drug Use League and Scarlett Alliance. 

Free Info on web

Ph: 9557 9399
Postal address:
PO Box 51, Newtown NSW 2042.
http://www.afao.org.au/

Global Network of People With HIV/AIDS
Information

A global peer support and human rights network for people living wth HIV and/ or AIDS. 

Free info on web

TRIP database
Information

A UK based website on health topics using EBM principles for HCW. Also has patient fact sheets.

Free info on web

Syphilis: Information
Service

A national government collection of web based resources: Health Insite

Free

Chlamydia: Information
Service

National government collection of web based resources: Health Insite

Free

Gonorrhoea: Information
Information

National government website of health information: Health Insite

Free

Australian Gonorrhoea Surveillance
Service

A web based resource produced by Communicable Disease Intelligence (Commonwealth Department of Health and Ageing)

Free

Sexually Transmitted Infections Research Centre (STIRC)
Service and Information

A national research centre for Sexually Transmissible Infections based at Westmead Hospital

Free

Ph: 9845 6286
9am - 5pm (M-F)
Marian Villa, Westmead Hospital,
170 Hawkesbury Rd,
NSW 2145

http://www.stirc.med.usyd.edu.au/

The HIV clinic
Information

A web based resource from the Toronto General Hospital (Canada) on HIV antiretroviral therapy, drug interactions and medication fact sheets.

Free info on web

HIV drug interactions
Information

A UK web based resource about HIV drug interactions

Free on web

The Body
Information

A US web based HIV/AIDS resource for PLHA. 

Free on web

Genetics Technologies Ltd
Service

National network of private pathology services specialising in human DNA testing, such as paternity testing. 

Approximate charges apply:
$550.00 non legal test
$825.00 standard legal test

Gynaecological Centres of Australia
Service

A NGO service for women for TOP, pap smears, contraception.Clinics located in Gosford, Newcastle, Sydney and Wollongong.
Sexual health checks can be performed in Gosford and Wollongong.

No bulk billing. SHS will approx. cost $80 (medicare rebate $60).  Charges dependent on service

Gosford Ph: 4324 5176
Newcastle Ph:4962 4999
Wollongong Ph: 4227 4100
Sydney:Ph: 9585 9599
9am-5pm (M-F)

Workforce Development Program
Service

NSW Health program that provides funding for HIV, Hep C and Sexual Health education and training.

HIV strategy - NSW
Information

NSW Health department strategy for HIV (2006-2009). 

Free

Kids Helpline
Service

A national Helpline and on line counselling service for children in crisis or in need of counselling

Free, anonymous and confidential. Ages 5 to 18 years of age.
Also link to Parentline

Ph: 1800 551 800
24 hours/7days a week
http://www.kidshelp.com.au/home_KHL.aspx?s=6

Parentline NSW
Phone:1300 130 052 (cost of local call)
24hours/7 days a week.
http://www.parentline.org.au

Sexual history taking
Service

A CDC document on sexual hiostory taking.

Free info on web

NSW Health policies
Information

State government HCW policies in relation to HIV and STI management.

Free information on web.

National Centre in HIV Social Research (NCHSR)
Information

National Centre in collaboration with UNSW in HIV and STI social research studies. Produces annual reports in behavioural trends in HIV and STI risk. 

Free info on web

National Centre in HIV Epidemiology and Clinical Research (NCHECR)
Service and Information

A national research organisation in collaboration with UNSW that researches HIV and STI epidemiology and clinical research in Australia and regionally. Also produces Annual Surveillance reports. 

Free information on web. 

Ph:9385 0900
L2, 376 Victoria St,
Darlinghurst, NSW

http://www.nchecr.unsw.edu.au/

NSW Health STI strategy
Service

NSW Health Department Sexually Transmissible Infections (2006-2009) Strategy

Free info on web

Sexuality: Information
Information

A national health inforamtion website on sexuality resources. 

Free info on web

PEP guidelines
Information

Guidelines produced by ASHM for HCW managing people who have had a high risk exposure to HIV

Free info

Multicultural Sexual Health Resources
Information

Victorian Government health translations directory. This directly links to online multilingual health resources from government departments, peak health bodies, hospitals, community health centres and welfare agencies.

Free info on web

Men’s Sexual Health: Information
Information

National health information on STI and sexual health

Free info on web

AIDSmap
Information

A UK website focused on HIV/AIDS information on epdemiology, research, treatments, prevention, testing, monitoring and health issues.

Free info on website

Pozhets
Service

A NSW service that supports, provides workshops, social activities and retreats for heterosexual men and women living with HIV, their partners and families.

Free
Proof of status

Ph: 9395 0444 (Redfern Community Health Centre)
9am - 5pm (M-F)

http://www.pozhet.org.au/

Positive Life
Service

Previously called “People Living with HIV/AIDS NSW”. Peer support service for PLHA. Provide information on health and lifestyle issues. Collborate with ACON to facilitate peer support groups- monthly meetings, genesis (newly diagnosed) and Planet Positive (monthly social night). Produce “Talk about” magazine and “Contacts” booklet of services specificially for PLHA. 

Proof of status needed.

Ph: 9361 6011
Rural: 1800 245 677
9am - 5pm (M-F)

http://positivelife.org.au

Contacts book:
http://positivelife.org.au/contacts

Multicultural HIV/AIDS and Hep C service
Service

Provides psychological and social support to PLHA from culturally and linguistically diverse backgrounds.

Free.
Self referral

Bobby Goldsmith Foundation
Service

HIV NGO. Provides direct financial and practical assistance, finacial counseling, housing and employment support to PLHA

Proof of HIV status and finacial hardship needed

Ph: 1800 651 011
9am-5pm (M-F)
http://www.bgf.org.au/site/index.php?pageID=192

AIDS Council of NSW (ACON)
Service and Information

State wide community peer based NGO, that provides comprehensive service promoting health and wellbeing of GLBITQ community and PLHA. Services to PLHA include counselling, enhanced care (GP support), homecare, transport, treatments, education and support groups. Also facilitates Positive Living Centre and NSP.
Services located at
-Islington (Hunter),
-Pt Macquarie (mid North Coast),
-Wollongong (South Coast) and
-Lismore (Northern Rivers)

Free
For PLHA services- referral requires proof of status.
Counselling/support groups -$5-$40 negotiable

Ph: 1800 063 060
10am-6pm (M-F)
http://www.acon.org.au/hiv

Hepatitis B Advocate
Service

A US peer based NGO website with information and education on Hepatitis B for those newly diagnosed. Endeavors to provide unbiased support and advocacy.

HIV and Related Programs Units (HARPU)
Service

Specialised units within AHS that develop, support and provide strategic direction to local HIV, HCV, sexual health and harm minimisation projects.  Coordinate HIV and sexual health health promotion projects.

For health promotion, education and training on HIV, HCV, sexual health and harm minimisation initiatives

Metro:
SESIAHS: Douglas Knox Ph: 9382 8128
Wollongong: Jennifer Farinella Ph: 42216740
SSWAHS: Scott Rutter (Camperdown) Ph:  95155298 Christine Maidment Ph: 9828 6006 (Liverpool)
SWAHS: Michael Orchard Ph: 4734 3984
North Sydney: Iain Kaan Ph: 9926 7414
Central Coast:  Julie Asprey Ph:  4320 2999

Rural:
GSAHS: Kevin Schamburg Ph 6124 9944
HNEAHS: Ailsa McKenzie Phone:  4924 6327
GWAHS: Angela Parker Ph: 6370 7805
NCAHS:Shasikala Johnston Ph:07 5506 6850

Gay and Lesbian - Hunter region
Service

GLBTIQ peer support website that has information on local activities and health related themes. 

Free information on website.

Gay and Lesbian - Blue Mountains
Information

Volunteer, NGO peer support network for GLBTQ visitng or living in Blue Mountains. Website also has PLHA contacts

Free

Billings Centres
Service

Ovulation method of family planning

Australian Council for Natural Family Planning
Service

National NGO approved by the Catholic Bishops of Australia. Also funded by the Commonwealth department of health. Focus on 2 methods: sympto-thermo and lactational amenorrhoea

fee’s charged at discretion of clinic

Ph: 1800 114 010
9am - 5pm (M-F)
23 clinics in NSW
http://www.acnfp.com.au/index.php

Sexuality and U
Information

Canadian Website administered by the Society of Obstetricians and Gynaecologists of Canada (SOGC). Sexual health information for teachers. 

Free info on website

NSW Health - epi data
Information

NSW data and control guidelines

Free information on website

Communicable Diseases Australia: National Notifiable Diseases Surveillance System
Information

Surveillance of notifiable infecions in Australia by state, month, year, age and sex

Free info on website

US Bureau of Census
Information

HIV data from published and medical and scientific literature about population groups in developing countries

Free info on website

Published reports searchable by risk categories:

http://www.census.gov/ipc/www/hiv/

WHO Global Health Atlas
Information

Data base of HIV and STI global epidemiology

Free info on website

Touching Base
Information

NGO website for information and education sharing between people with disability and sex workers

Free info on website

http:///www.touchingbase.org/about.html

Disability: Information
Information

A national health website called Health Insite with a range of health information on STI and sexual health specifically related to disability

Free

Disability (FPA NSW)
Service and Information

Information, training and resources on sexual health and disability.

Free information and resources
Training costs involved

Family drug support
Service

National volunteer service that provides peer inforamtion and support to families affected by drug use under a harm minimisation framework

Free, anonymous and confidential

Ph: 1300 368 186
24 hours/7 days a week
http://fds.org.au

http://yds.org.au

Drug Info
Information

NSW Health and State Library of NSW webiste for information on specific illicit drugs for people in community. 

Free

National Drug and Alcohol Research Centre (NDARC)
Information

A Commonwealth funded research centre on illicit drug trends. Website most suitable for HCW.

Free info on website

Domestic Violence Advocacy Service
Service

Commonwealth and NSW funded NGO. Free legal information, advocacy and support for women. Also provides court assistance program. Outreach to GWAHS. 

Free

Ph: 9637 3741(metro) or 1800 810 784 (rural)
TTY: 1800 626 267
9.30am - 4.30pm (M, T, Th, F)
http://www.womenslegalnsw.asn.au/

Delli Womens and Childrens Centre
Service

Funded by DOCS. DV support group focus on education, support, advocacy, self esteem, relaxation and new skills. 

Small groups charge small fee’s depending on external facilitator.

Ph: 9667 4664
8.30am - 4.30pm (M-Th)
72 Maloney St Eastlakes, NSW, 2018

National Domestic Violence Helpline
Service

National government help line providing counselling and support to victims and perpetrators of DV

Free

Ph: 1800 200 526
24 hours, 7 days/week

 

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